Frequently asked questions.
-
We serve Calgary and surrounding areas, plus Canmore, Banff, Kananaskis, Edmonton, and Lethbridge. If your event is outside these areas, ask us—we may still be able to accommodate.
-
Yes. Our team is on-site to run the experience, guide guests, and manage the flow.
-
Guests receive their content within about a minute. The full experience from start to finish is about 3 minutes, which keeps lines short and guests having fun.
-
Yes. Children can use our experiences with supervision, and our staff helps guide guests to keep it safe.
-
Yes, as long as the venue allows pets and it’s safe for the pet and guests. Please tell us in advance.
-
Yes. We can add custom overlays and branding to match your event theme or company.
-
Use the “Book Now” button on our website to reserve your date. We will get back to you shortly with an email reply.
-
Our setup typically takes between 0.5 to 1.5 hrs, depending on the complexity of the event. After the event is complete, our teardown process takes about 0.5 hrs. We coordinate timing with you and/or your planner so we don’t interrupt the event.